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STAAD Advanced Foundations not meshing slab with piles

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I have been trying to mesh a pile cap but I get an error that states that I need to contact service ticket manager which I will do.  I want Bentley to look into this error also because it is not doing what it is supposed to do and we have the latest version 8.2.0.31, as far as we know, that we are currently testing and trying to get this software to help us in our design process.  A zipped file is attached with the error and the foundation model.


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