My company is trying to create a step by step tutorial on how to utilize our RAM to Revit ISM transfer, as we've had some issues in the past and I am in charge of making sure it works. At the moment an error has been occurring during my transfer if a wide flange shape is not already loaded into the project. I try to load from the external family location and I get the following error:
"Failed to import family type. Error occurred: Object reference not set to an instance of an object. Continue?"
If I continue the family does not load and there is no longer a beam or column in the location of that member.
To note: this wide flange family is one that our practice technology department created. It is identical to the w-wide flange family except that we have added some additional parameters within the .txt file. I do not know if this changes anything when trying to load externally. However, if I cancel the repository update and load the beam into the project prior to starting the repository, I do not have any issues. So it is only when trying to load an external family. However, we don't want to have to pre-load the beams and columns that we'll need... we should be able to load them externally as needed.
Any help would be greatly appreciated.
